Terms &
Conditions
A legal disclaimer
The information provided by Reserved Hospitality ("Company," "we," "our," or "us") is for educational and informational purposes only.
All content, consulting services, advisory services, training materials, resources, and recommendations are intended to provide general guidance regarding hospitality, vacation rental operations, property management, marketing, guest experience, and business practices.
Reserved Hospitality does not provide legal, tax, accounting, financial, insurance, investment, or regulatory advice.
Clients are responsible for consulting qualified professionals regarding legal, tax, accounting, insurance, licensing, compliance, and investment decisions.
While we strive to provide accurate and up-to-date information, we make no guarantees regarding business performance, revenue generation, occupancy, profitability, investment returns, licensing approvals, regulatory compliance, or any specific outcome.
Any decisions made based upon information provided by Reserved Hospitality are solely the responsibility of the client.
By using this website or engaging our services, you acknowledge and agree that Reserved Hospitality shall not be held liable for any losses, damages, claims, expenses, or business outcomes resulting from your reliance upon information provided.
Past performance does not guarantee future results.
Reserved Hospitality is a division of Once Upon A Beach, LLC.
Terms & Conditions
Reserved Hospitality provides consulting, educational, advisory, and training services related to hospitality and vacation rental operations.
Information, recommendations, resources, templates, guidance, and discussions provided by Reserved Hospitality are for educational and informational purposes only and should not be construed as legal, tax, accounting, financial, investment, insurance, regulatory, or professional advice.
Clients are solely responsible for obtaining advice from appropriately licensed attorneys, certified public accountants, tax professionals, insurance professionals, financial advisors, real estate professionals, and other qualified experts regarding matters specific to their circumstances.
Reserved Hospitality makes no representation that recommendations provided satisfy applicable federal, state, county, municipal, licensing, zoning, tax, regulatory, or legal requirements.
Clients remain solely responsible for ensuring compliance with all applicable laws, regulations, permits, licensing requirements, tax obligations, and operational requirements related to their business or property.
Payment Terms
Payment is due at the time of booking unless otherwise agreed in writing.
Custom consulting engagements may require deposits, milestone payments, or recurring billing arrangements.
Scheduling & Rescheduling
Clients may reschedule appointments with at least 24 hours' notice.
Missed appointments or cancellations within 24 hours may be forfeited and considered completed services.
No Guarantees
Reserved Hospitality does not guarantee:
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Revenue levels
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Occupancy rates
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Profitability
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Licensing approvals
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Regulatory compliance outcomes
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Business growth
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Investment performance
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Specific operational results
Success depends upon numerous factors outside our control.
Intellectual Property
All materials, templates, presentations, educational content, downloads, resources, and training materials remain the property of Reserved Hospitality unless otherwise stated.
Materials may not be copied, distributed, sold, shared, reproduced, or republished without written permission.
Limitation of Liability
To the fullest extent permitted by law, Reserved Hospitality shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from use of the website, consulting services, educational materials, or recommendations.
Total liability shall not exceed the amount paid by the client for services rendered.
Recurring Billing Authorization
By enrolling in any recurring advisory, coaching, consulting, membership, or subscription-based service offered by Reserved Hospitality, Client authorizes Reserved Hospitality to automatically charge the payment method provided for all recurring fees associated with the selected service.
Recurring charges will occur on the same calendar day each billing cycle unless otherwise agreed in writing.
Client is responsible for maintaining a valid payment method on file.
If a payment is declined or cannot be processed, Reserved Hospitality reserves the right to suspend services until payment is successfully received.
For advisory programs with minimum commitments, Client remains responsible for all fees due during the agreed minimum term regardless of participation level or utilization of services.
After completion of any minimum commitment period, recurring services may be terminated by either party with thirty (30) days written notice unless otherwise specified in a signed agreement.
Governing Law
These Terms shall be governed by the laws of the State of Florida.
Any disputes arising from services provided shall be resolved in the courts located within Manatee County, Florida.
By using this website or purchasing services, you agree to these Terms & Conditions.
Refund & Cancellation Policy
Discovery Calls
Complimentary Discovery Calls may be rescheduled at any time.
Strategy Sessions
Strategy Sessions are non-refundable once completed.
Sessions canceled or rescheduled with at least 24 hours' notice may be moved to a future date.
No-shows or cancellations made within 24 hours of the scheduled appointment may be forfeited.
Hospitality Audits
Due to the time and preparation involved, deposits and completed audit work are non-refundable.
Launch Intensive & Advisory Programs
Payments made for consulting, launch programs, advisory services, and custom engagements are non-refundable once work has commenced.
Recurring advisory services may be canceled in accordance with the terms outlined in the signed consulting agreement.
Digital Products
All digital products, templates, downloads, recordings, and educational materials are non-refundable.